Publication date: July 19, 2021
This Cookies Policy provides information about how and when RealtimeBoard, Inc. dba Miro (“Miro” and also referred to as "our", "us" and "we") uses cookies on our website at https://miro.com, including its sub-domains and mobile optimized version (collectively, the "Site"), and the other features, content, products, services, mobile properties and mobile device applications owned or operated by Miro (collectively, the "Services").
Any information we collect through cookies will be used in accordance with the Miro Privacy Policy. If you do not accept the use of cookies, you can disable them by following the steps below.
What is a cookie?
A “cookie” is a small text file sent to your computer or mobile device used to collect data regarding your use of the Site and Services. Cookies do many different jobs. Some Miro features and functionality requires the use of cookies to properly work. For the purposes of this Cookie Policy, the term “cookie” includes all cookies, web beacons, pixels, tags and similar technologies.
Cookies are unique to your account or your browser. There are different types of cookies, including first party cookies (which are served directly by us to your computer or device) and third party cookies (which are served by a third party on our behalf). Third party cookies enable third party features or functionality to be provided on or through the website (e.g., interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the Site and also when it visits certain other websites. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
What is a web beacon?
Cookies are not the only way to track users of a website. Miro may also use “web beacons” (sometimes called tracking pixels or gifs) to collect data regarding your use of the Site and to enable certain features of the Services. A web beacon is a small graphic file, sometimes only a pixel in size, embedded onto a page of our Site. Web beacons are used to identify each of our pages in order to be analyzed by our system tools. This allows us, for example, to monitor the traffic patterns of users from one page to another, to deliver or communicate with cookies, to understand whether you have come to our Services from an online advertisement displayed on a third-party site, and to improve site performance. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
To find out more about cookies and beacons, visit this site.
Does Miro use cookies?
Yes, Miro uses Cookies, web beacons and other similar technologies. We use both session-based and persistent cookies on our Sites and Services. In addition, we also use third party cookies (e.g., Google Analytics).
How does Miro use cookies?
Miro uses some cookies that are tied to your account and personal information to recognize your logins and the workspaces where you are logged in. Miro uses other cookies which are not tied to your account but are unique to carry out analytics, customization, and other similar tasks.
Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and provide a personalized experience that’s consistent with your settings. Cookies also make your interactions with the Site faster and more secure.
Categories of Use. Description
Essential cookies. These cookies are needed to provide you with the Site and Services and to use some of its features, such as access to secure areas. Without these cookies, we would not be able to provide you with the services that you have asked for. These include authentication cookies, which help us show you the right information and personalize your experience when you're signed in to our Services, and security cookies that enable and support our security features and help us detect malicious activity.
Performance cookies. These include cookies that can tell us which language you prefer and what your communications preferences are. They can also help you fill out forms on our Sites more easily and provide you with features, insights, and customized content.
Targeting cookies. We may use cookies to help us deliver marketing campaigns and track their performance (e.g., a user visited our Help Center and then made a purchase). Similarly, our partners may use cookies to provide us with information about your interactions with their services.
Analytics and Research. Cookies help us learn how well our Sites and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
What cookies does Miro use?
You can request a list of the cookies that Miro uses by contacting customer_support@miro.com. Please be aware that the cookies we use may depend on the features you are using and the device, browser or operating system you are using. The number and names of cookies, pixels and other technologies may also change from time to time.
Does Miro use cookies for marketing and/or advertising purposes?
Cookies help Miro market more effectively to users that may be interested in Miro products and services. We work with third parties that use cookies to learn more about your visits to this and other sites in order to provide relevant advertisements about goods and services that you may be interested in. They also help provide Miro with aggregated auditing, research, and reporting, and knowing when content has been shown to you.
What can you do if you don't want Miro to use cookies?
Some cookies are essential and we cannot provide our Site or Services to you without them, but there are others that can be turned off. Please be aware if you limit the ability of our Site and Services to set cookies, this may worsen your overall user experience and/or you may lose the ability to access certain services. It may also stop you from saving customized settings, like login information.
Browser settings
Most browsers give users the ability to manage cookies according to personal preferences. In some browsers you can set up rules to manage cookies on a site-by-site basis, meaning you can allow cookies only on sites that you trust.
Browser manufacturers usually provide help pages relating to cookie management. Click on the links below for more information on cookie management for the common browser manufacturers:
• Opera
For other browsers, please consult the documentation that your browser manufacturer provides.
If you want to change your settings at a later time (for example, if you accept all cookies but later decide you do not want a certain type of cookie), then you will need to use your browser settings to remove any third party cookies dropped on your previous visit.
Targeting cookies
You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://youradchoices.com). In addition, on your iPhone, iPad or Android, or other mobile device, you can change your device settings to control whether you have opted-in for interest-based ads.
Other third party cookies
In addition to managing cookies in your browser settings, you can also opt out of certain third party cookies. For example, we use Google Analytics to help us understand how users engage with our Services, compile reports and improve our Services. The reports disclose usage trends without identifying individual users. You can opt out of these cookies without affecting how you use our Services.
For more information on Google Analytics, see here. You can opt out of Google Analytics and customize the Google Display Network ads by visiting the Google Ads Settings page and installing the Google Analytics Opt-out Browser Add-on from each browser on each device.
Cookie Preferences
To change your cookie preferences on Miro, click "Manage Cookies" under the Support section of the Miro website footer navigation panel.
Does Miro respond to Do Not Track Signals?
Your browser or device may include "Do Not Track" functionality. Because there is not yet a common understanding of how to interpret Do Not Track signals, we do not currently respond to "Do Not Track" signals. However, you can opt out from the use of cookies and web beacons as explained above.
Changes to this policy
We may update this Cookie Policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this Cookie Policy, we will revise the “Last Updated” date at the top of the page. If we make any material changes to the way we use cookies, we will take appropriate measures to notify you. We recommend that you check this page from time to time to inform yourself of any changes.
How to contact us
If you have any questions about our use of cookies, please contact us:
RealtimeBoard Inc. dba Miro 201 Spear Street Suite 1100 San Francisco, CA 94105 United States
Email: privacy@miro.com
To communicate with our Data Protection Officer, please email privacy@miro.com.